STUDENT TRAVEL breach of contract claims related to COVID disruptions rejected on summary judgment… class certification denied… Cavan/Watters.
Global Travel Alliance sells educational travel packages to students. The named-Plaintiffs are Montana parents and students who booked trips in 2020 which were hindered by the COVID pandemic.
Global trips are generally booked a year in advance pursuant to its General Booking Conditions and Release Agreement and are paid in installments. Global has the right to “cancel any trip or portion of a trip, make an alteration in itinerary, or accommodation,” if a trip is rendered unsafe. A Standard Cancellation Policy provides for a refund based on the number of days prior to departure if a trip is canceled. The Cancellation Policy “strongly recommends” that travelers consider purchasing trip protection under which a traveler may cancel for personal reasons and receive a full refund less certain fees if a trip is canceled at last 24 hours prior to departure.
The travelers in this case were from Ben Steele Middle School, Laurel Middle School, and Castle Rock Middle School in Billings, and Sacajawea Middle School in Bozeman. Their trips were scheduled for spring 2020. On 3/13/20 the US declared a national emergency in response to the COVID pandemic. On the same date Global wrote its travelers detailing the Cancellation Policy, outlining Trip Protection Plan coverage, and reiterating its right to cancel for safety reasons. Days later it began postponing and rescheduling trips. It notified travelers that if they declined to participate in their rescheduled trip, it offered an option for a transferable trip voucher to be used later. Travelers from Ben Steele, Laurel, and Castle Rock were also offered an option for a “flexible independent trip (“Billings FIT trip”) to DC, Gettysburg, and Philadelphia in 6/21. If all those options were declined, Global would treat their refusal as a traveler cancelation and refunds would be offered pursuant to the Cancellation Policy.
KS’s and KC’s trip with Ben Steele was scheduled to depart 5/6/20. When the pandemic required it to be postponed Global offered to reschedule with a 75% travel voucher or 50% refund. Ben Steele travelers were also later offered the option of participating in the Billings FIT trip. Lisa Sides on behalf of KS and Erin & Jackie Clauch on behalf of KC rejected all options and demanded a full refund. Global issued them a 50% refund.
KW’s trip with Laurel was scheduled to depart 5/7/20. When postponed, Global offered the same 3 options. Laurel travelers were also later offered the Billings FIT trip. Jennifer Wersland on behalf of KW demanded a full refund. Global issued a 50% refund.
KS’s trip with Castle Rock was scheduled to depart 4/9/20. Global presented the same options. Julie Swanson on behalf of KS accepted and was issued a 75% travel voucher.
EW’s trip to Europe with Sacajawea was scheduled to depart 6/16/20. When it was postponed the trip leader declined to reschedule and requested a 70% cash refund or 75% travel voucher. EW accepted the refund.
Trips for schools other than Sacajawea were rescheduled in May and June 2021 and successfully completed. The remaining trips also were rescheduled and went forward. Some travelers from each school participated in the rescheduled trips while others opted to take the Billings FIT trip, accept the travel voucher, or cancel their trips.
Plaintiffs sued Global asserting a class action. Magistrate Cavan recommended that the Court grant Global’s motion for summary judgment and motion to strike or deny class certification.
The Magistrate found that summary judgment for Global was appropriate because the contract unambiguously permitted it to cancel travel or make alterations for safety reasons. He determined that the pandemic was an event that rendered the original trips unsafe. He found that Global acted in accordance with the contract when it rescheduled trips in light of the pandemic. Because the trips were only postponed, he determined that Plaintiffs’ argument that Global rescinded the contract failed. He found that rescheduling the trip was “plainly consistent with the parties’ intent at the time of contracting to provide a safe educational experience.” He determined that while the voucher program was not accounted for in the contract, Global’s offering vouchers or alternative trips was not a breach of any contract provision.
The Magistrate also recommended granting Global’s motion to strike or deny class certification because Plaintiffs have not provided evidence that the Rule 23(a) requirements of numerosity, commonality, typicality, and adequacy of representation have been met. He noted that in the year since the initial motion to deny certification they have failed to produce any new evidence or conduct any additional discovery to address the deficiencies. Plaintiffs filed objections.
Plaintiffs argue that the Magistrate incorrectly applied a reasonableness test when analyzing whether the contract was breached. The Magistrate stated that the Booking Agreement
permits Global Travel to cancel travel or make alterations to a travel plan for safety reasons. There is no dispute that Plaintiffs’ scheduled trips were “rendered unsafe” by the COVID-19 pandemic. Therefore, the parties’ contract permitted Global Travel to make changes to the travel plan to provide for traveler safety. This is precisely what Global Travel did in rescheduling Plaintiffs’ trips for a later date when the travel could be safely completed.
The Court acknowledges that postponing a trip for a year may, in some circumstances, be a broad interpretation of “make an alteration in itinerary.” If, for example, a trip needed to be altered because of a temporary storm, postponing travel for a year may not be a reasonable application of the contract’s safety provision. But under the circumstances presented here, there is no dispute that a global pandemic rendered the action necessary, and it was plainly consistent with the parties’ intent at the time of contracting to provide a safe educational experience.
The Court, therefore, finds Plaintiffs’ argument that Global Travel rescinded the contract unavailing. Global Travel did not cancel any scheduled trips or rescind the Booking Agreement.
Plaintiffs argue that this analysis injects negligence standards into breach of contract analysis. This argument is founded on what seems to be a willful misreading of his analysis. Plaintiffs chop up the language of his order in support of their argument, stating that he analyzed whether the alteration was “‘necessary,’ ‘reasonable,’ and consistent with the parties’ intent at the time of contracting.” Reading the recommendation in its full context makes clear that he did not apply negligence standards. The only time he uses words like “necessary” and “reasonable” is in an aside, discussing whether a change in itinerary for a day versus a year or more may change the analysis. He clearly stated that under the plain language of the contract — the appropriate standard and the standard Plaintiffs claim he did not employ — Global was permitted to change the itinerary in response to a trip being rendered unsafe. This was not error, and Plaintiffs’ objection is founded on a misrepresentation and is not well-taken.
Plaintiffs also argue that the Magistrate incorrectly determined that an alteration in itinerary included rescheduling a trip. They state: “Rescheduling a trip for the following year is not an alteration in the itinerary. Reference to any standard dictionary definition of ‘itinerary’ makes that clear.” But their own supplied definition states that an itinerary can be “the proposed outline [of a journey or tour].” Plainly, a change in the route or outline of a journey can include a change in the dates including rescheduling the route or outline for the following year.
Plaintiffs object that the Magistrate interpreted the booking agreement based on the deposition testimony of lay witnesses, did not consider “Global Travel’s improper use of the Standard Cancellation Policy,” and erred by referring to the Trip Protection Program. They do not ever explain what legal authority supports a contrary result.
The Magistrate found that the plain language of the contract allowed Global to reschedule trips when a trip was rendered unsafe, and that the pandemic rendered the original itinerary unsafe. Accordingly, it did not breach the contract by rescheduling trips and applying the cancelation policy to any student who wanted a refund. There was no interpretation of deposition testimony or improper use of the cancelation policy. Reference to the Trip Protection Program has nothing to do with this legal analysis; it is not a proper objection that “it is unclear why [reference to the Trip Protection Program] is included in the recommendations” because it does not present legal argument and authority such that the District Court is able to identify the issues and reasons supporting a contrary result. Plaintiffs do not even identify a contrary result.
Plaintiffs argue that the Magistrate rejected their rescission claim without due analysis. They state that the proposed 8th grade trip a year later is materially different such that the object of the contract cannot be performed because the students are now not in the same school or with the same student body and their high school careers are well underway. Their briefing makes no mention of rescission based on the students being older or in different schools, only that “Global Travel rescinded the Contract when it canceled the Contract’s sole object, e.g. the scheduled class trip.” This demonstrates that the analysis regarding cancelation necessarily includes analysis regarding rescission. It cannot be error for the Magistrate to fail to analyze facets of an issue that are never presented to him and are now only being raised on objection. Further, the contract says nothing about the purpose of the trip being exclusively an “Eighth Grade Class Trip.” It does not limit participants to 8th grade students, nor does it promise that the trip will only occur when all students are in the 8th grade. The Magistrate correctly determined that summary judgment for Global is appropriate on Plaintiffs’ rescission claim.
Plaintiffs argue that the Magistrate applied the wrong standard when considering the motion to strike class certification, stating that he applied the standard applicable to an affirmative motion for certification. They argue that Rule 23(d)(1)(D) requires Global to shoulder the burden of proof and that the Magistrate did not properly apply the burden. Confusingly, they do not provide any legal analysis or caselaw regarding what the outcome should be; they merely note that they believe the wrong standard was applied. Nevertheless, the Court, in applying the 23(d)(1)(D) standard, determines that striking the class claims is appropriate.
Class certification has been previously denied and Plaintiffs have produced no new evidence in more than a year. Global argues that the proposed class cannot ever be certified because of the previously identified issues of commonality, typicality, and capability of common resolution. Plaintiffs have provided no new evidence, new argument, or any authority stating that these defects could be cured at some point in the future. Basic issues regarding commonality and typicality — such as whether all parties have suffered the same injury and whether it is capable of classwide resolution — persist. Striking the class claims is appropriate.
Plaintiffs object that they have not actually had a year to conduct discovery as they and Global agreed to stay the class discovery pending a ruling on the summary judgment motions. This argument minimizes that it was their tactical choice to stay their discovery requests and “streamline the case.” They state that “there is no factual basis to conclude that Plaintiffs should have completed or presented discovery on class certification.” Neither this Court nor the Magistrate has held that discovery needed to be completed at this point to survive a motion to strike; however, Plaintiffs present no new argument beyond a request for more time. They have not stated what further evidence in support of class certification they hope to find, nor have they provided any sort of schedule or timeline for the Court.
Finally, Plaintiffs state that the Magistrate conflated damage differences as a lack of commonality or typicality. This objection is unavailing. He relied on his previous findings on certification. Plaintiffs did not object to those findings when they were adopted by this Court. They cannot now complain of errors in that analysis.
Magistrate Cavan’s proposed findings & recommendations are adopted in full. Global’s motion for partial summary judgment is granted. Its motion to strike or deny class certification is granted.
Sides et al v. Global Travel Alliance, 44 MFR 295a/b, Cavan’s proposed findings & recommendations 1/18/23, Watters’s order 3/24/23.
John Morrison (Morrison, Sherwood, Wilson & Deola), Helena, and John Heenan (Heenan & Cook), Billings, for Plaintiffs; Ian McIntosh (Crowley Fleck), Bozeman, and Kristen Meredith (Crowley Fleck), Helena, for Global.